How can we help?

Help & FAQs

Getting Started

Do you service my area?

We cover  areas within 25 miles from Arlington, Virginia

What is included in a standard cleaning?

Standard cleaning includes bedrooms and bathrooms, one living room, dining room and kitchen.

Do you bring your own cleaning supplies, products and equipment?

We come with our own supplies. We use only Eco-friendly products.

Can I request special tasks or extras?

Yes! We have extras on the booking page. For special tasks we offer hourly rate services.

Pricing & Policies

Can I apply a coupon to an existing appointment?

You can apply a coupon to a future appointment by logging into your account and clicking your name in the top right hand corner. You can then select “redeem voucher” and enter your code. The system will automatically apply the code to your next appointment. You can not apply your coupon to past appointment that are already completed.

Trust & Safety

Can I trust my cleaning professional?

Yes! Our maids are fully background checked and reference checked. Your safety is our priority.

Is my billing information kept safe and secure?

Yes. Our booking and payment page is SSL encrypted.

Do the cleaning professionals go through a background check?

Yes! Our maids have to pass background check in order to join our team.

What is your 100% satisfaction guarantee policy?

Our goal is to clean it right the first time. If you are not happy with your services, we will come back and clean it for free!